Support For HP



What Is Remote Technical Assistance?

In the scenario where the issues are a bit too much to handle, it is our remote engineers who step in to handle the situation. These engineers use a small download that allows them to remotely access the client’s system in a supervised yet applicable environment. Once the connection is established, they access the system software and perform troubleshoots from their end. Regardless of how it might seem, this service is extremely flexible; meaning, a client can to out of the connection at any time without any repercussion.